Return and Shipping Policy
When purchasing any of our clothing and accessories please shop carefully and ask questions prior to purchasing as ALL SALES ARE CONSIDERED FINAL AND NO REFUNDS OR EXCHANGES WILL BE ISSUED. Products are sold "as is" and are subject to imperfections as is the nature of vintage and thrifted clothing.
The Brilliant Closet is not responsible for lost, stolen or mishandled packages after items have been scanned and in the possession of the shipping carrier. Regular shipping DOES NOT include insurance. Should you request it, insurance can be provided at an added cost, prior to completing your purchase via our contact us page. By purchasing an item you agree and understand this shipping policy.
To help you get items you want before they sell out, you can now pre-order selected items. Please bear in mind that if you do place a pre-order, it will be treated as a normal order and the monies will be taken immediately once you place your order. If your order contains a mix of pre-orders and in stock items, I will ship the pre-orders separately at no extra cost.
Also, please keep in mind that pre-order items will take 14-21 business for delivery. Receiving time = Processing time + Shipping time
We do not accept canceled orders. Please contact us if you have any problems with your order.